Refund Policy
Effective Date: July 20, 2025
At Dialed Macros, we strive to provide high-quality, personalized meal plans to support your health and fitness goals. Because our product is digital and customized, we have specific guidelines regarding refunds.
💸Refund Eligibility
We offer refunds in the following cases:
✅1. Technical Issues
If you are unable to access the service due to a system error or platform malfunction that we cannot resolve within a reasonable time.
✅2. Duplicate Charges
If you were charged more than once for the same subscription period.
✅3. Accidental Charges (First-Time Only)
If you were accidentally charged for a paid plan and have not used the delivered meal plan or grocery list, you may request a refund within 7 days of the charge. One-time courtesy.
🚫Non-Refundable Situations
We do not offer refunds for:
- •Change of mind after accessing your plan
- •Dissatisfaction with food choices or meal format after plan generation
- •Failure to cancel before the next billing cycle
- •Missing or skipping meals on your end
Because our plans are immediately generated using your data, we cannot "return" the product once accessed.
📆Subscription Cancellations
You may cancel your subscription at any time. Cancellation will stop future billing but will not refund previous charges unless they meet the eligibility criteria above.
💬Requesting a Refund
To request a refund, please contact our support team at support@dialedmacros.com with the following:
- •Full name
- •Email used on your account
- •Reason for the refund
- •Date of the charge
Refunds, if approved, will be issued to the original payment method within 5–10 business days.
🔁Trial Period
If you're unsure, we recommend starting with our 7-day free trial (no credit card required) to evaluate the service before upgrading.
Ready to Start Your Fitness Journey?
Try our 7-day free trial and experience personalized meal planning today.