Dialed Macros – Privacy Policy

1.Information We Collect

2.How We Use Your Information

We process your personal information for the following purposes:

• Generate and deliver personalized, AI-assisted meal plans
• Create and manage your account, authenticate sessions, and provide customer support
• Process subscription payments, manage billing, and prevent fraud
• Send transactional communications (e.g., sign-up confirmations, password resets, plan updates)
• Improve the performance, accuracy, and personalization of our Services
• Analyze usage trends to develop new features and enhance the user experience
• Comply with legal obligations and enforce our Terms of Service

3.Legal Basis for Processing

Depending on the context, we process your information based on one or more of the following legal grounds:

• Contract performance: Processing necessary to provide the Services you requested (e.g., generating meal plans, managing your subscription)
• Consent: Where you have given explicit consent, such as opting in to analytics cookies or marketing communications
• Legitimate interests: Improving our Services, preventing fraud, and ensuring security, where those interests are not overridden by your rights
• Legal obligation: Processing required to comply with applicable laws and regulations

4.How We Protect Your Information

We implement industry-standard security measures to protect your data:

• All data in transit is protected with HTTPS/TLS encryption
• Data at rest is encrypted using AES-256 within Supabase
• Payment information is securely processed by Stripe (PCI-DSS Level 1 compliant) — we never store full credit card numbers
• Email is securely delivered via PrivateEmail by Namecheap with TLS support
• Access to personal data is restricted through role-based access controls
• We conduct regular security reviews and dependency audits

For more information, see our Security Policy.

5.Sharing Your Information

We do not sell, rent, or trade your personal information. We share data only with trusted third-party service providers who assist in operating the Services:

• Supabase — Authentication, database hosting, and real-time data management
• Stripe — Secure payment processing and subscription management
• Vercel — Application hosting and content delivery
• PrivateEmail by Namecheap — Transactional and account-related email delivery
• Analytics providers — Aggregated usage analysis to improve the Services (e.g., Google Analytics)

We may also disclose your information if required by law, legal process, or government request, or to protect the rights, safety, or property of Dialed Macros and its users.

6.International Data Transfers

Our Services are hosted on infrastructure provided by Vercel and Supabase, with servers located primarily in the United States. If you access the Services from outside the United States, your information may be transferred to, stored, and processed in the U.S. or other jurisdictions where our service providers operate. By using the Services, you consent to the transfer of your data to these locations. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

7.Email Communications

We send transactional emails related to your account and service usage, including sign-up confirmations, password resets, and plan updates. These are delivered through PrivateEmail by Namecheap. You may also receive occasional product updates or tips — you can opt out of non-essential communications at any time via your account settings or the unsubscribe link in any email.

8.Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services. If you delete your account, we will remove or anonymize your personal data within 30 days, except where retention is required by law (e.g., tax or financial records), necessary to resolve disputes, or needed to enforce our agreements. Aggregated, anonymized data that cannot identify you may be retained indefinitely for analytics and service improvement.

9.Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Deletion: Request that we delete your personal information
• Portability: Request your data in a structured, machine-readable format
• Restriction: Request that we limit how we process your data
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at support@dialedmacros.com. We will respond to verified requests within 30 days.

10.California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know: You may request details about the categories and specific pieces of personal information we have collected about you
• Right to delete: You may request deletion of personal information we have collected
• Right to non-discrimination: We will not discriminate against you for exercising your CCPA rights
• Do Not Sell: We do not sell your personal information to third parties as defined under the CCPA

To submit a CCPA request, contact us at support@dialedmacros.com.

11.Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected data from a child under 13, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us at support@dialedmacros.com.

12.Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the effective date at the top of this page and notify affected users via email or an in-app notification. We encourage you to review this policy periodically.

13.Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: